FAQ

We curate an exquisite collection of authentic traditional Japanese crafts. Each piece is handcrafted by skilled artisans in Japan, often using techniques passed down for generations, sometimes centuries. We partner directly with small workshops and individual artists across Japan, ensuring the authenticity and quality of every item. Our mission is to preserve these crafts and share their beauty and stories with the world.

Our products are created using diverse traditional Japanese craft techniques. For example, lacquerware items like the 'Hazy Moon' showcase the smooth shapes achieved through wheel-throwing ('Rokuro') by artisans skilled in Yamanaka lacquerware from Ishikawa Prefecture. The Bamboo Sake Set blends Kyoto's bamboo crafting expertise with the 'Maki-e' technique, where delicate patterns are drawn using gold powder. Woodwork pieces such as the 'Kumiko Lantern' feature the intricate 'Kumiko' method of assembling wood without nails. These represent highly specialized techniques unique to each field, often mastered over many years and passed down through generations.

Our items are individually crafted by skilled artisans and dedicated workshops across Japan who are committed to preserving traditional practices. We believe in valuing not only the exceptional skill of the makers but also the stories and passion embedded in their work. On individual product pages and our blog, we introduce these creators, sharing insights into their backgrounds, the history of their workshops, and their dedication to the crafting process. We hope that engaging with these narratives deepens your understanding and connection to the pieces you acquire. We find that customers often seek more than just an object; they connect with the stories and values behind a creation. This engagement fosters an appreciation for true value beyond mere price competition and, we believe, helps ensure the future of these precious traditional arts.

Yes, every piece in our collection is individually handcrafted by master artisans. Due to the handmade nature, slight variations in color, shape, size, or texture may occur. These subtle differences are not flaws but rather inherent characteristics of handmade items, making each piece unique. We believe this adds to the charm and value of the craft.

Our products are crafted using traditional, often natural and eco-friendly materials such as specific regional clays for pottery, natural wood, urushi lacquer, high-quality textiles (like silk or hemp), and washi paper. Many traditional crafts inherently utilize sustainable practices, focusing on natural, renewable resources and creating durable items meant for long-term use. We partner with artisans who employ ethical and sustainable methods, from responsible sourcing to minimizing waste.

Care instructions vary depending on the material and craft. Many items are intended for daily use, but some require specific care (e.g., not suitable for dishwashers or microwaves). Please refer to the 'Instructions for Use' section or “Important Notices” section on each product page for detailed guidance. Proper care reflects the Japanese ethos of valuing and prolonging the life of cherished objects.

Some items may return, but due to the handmade, small-batch nature of our products, availability can be limited and restocking times may vary (sometimes up to a month or more). If an item you desire is out of stock, we recommend contacting us or expressing your interest so we can notify you if it becomes available again.